With your HNA Membership you also receive a free subscription to
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Find answers to frequently asked questions here. If you can't find what you're looking for, email or call us at 877-311-3338.
What is HNA? HNA is a national network of healthcare providers that contracts physicians with regional and national PPO's, discounts products and offers a variety of cost savings and revenue generating programs. HNA is not an insurance company and does not process claims. What is your fee schedule? Each patient contract has their own fee schedule. Please download or request a Fee Schedule/Client List and see the fee schedule portion under each contract header. What patient contracts are you affiliated with? For a complete list including fee schedule, please download or request a Fee Schedule/Client List . Why is there a fee? HNA has an annual membership fee. We do not take a percentage of the reimbursement rate, and if you are not accepted your fee will be returned to you. Am I a provider? Please email ProviderRelations with the provider's name and federal tax ID number. Why should I become a provider for HNA? HNA negotiates patient contracts on behalf of our network. We have the clout of over 17,000 providers to help facilitate a higher reimbursement rate for our doctors. Joining HNA is another way to drive higher paying PPO and discount product patients into your practice. How do I become an HNA preferred provider? To become an HNA preferred provider download the application, complete and submit to HNA via fax or mail. What is the status of my application? Please email ProviderRelations with the provider's name and federal tax ID number. Where do I send claims? All claims must be forwarded to the payer and address indicated on the patient ID card. How do I identify HNA patients? Patients sent to you from HNA contracts are not identified as "HNA" on the patient ID card. Unless otherwise noted, the patient ID card will identify the payor, insurance carrier or PPO to which HNA has contracted and listed you as a preferred provider. Please refer to the Client List for the names of payers you have access to as a result of HNA's contracting efforts.
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