Click on any one of the questions below to see the answers to our most Frequently Asked Questions. If you have additional questions, feel free to contact us.
How Does HNA Help You in Obtaining Physician Reimbursements?
Since 1993 Healthcare Networks of America has leveraged it's 17,000 doctors to obtain higher reimbursements from insurance payers and developed ways to increase revenues for medical practices. As part of the HNA Network you will receive the benefit of:
What else does HNA do for members?
What is HNA?
HNA is a national Provider Network. HNA is not an insurance company and does not process claims.
What is your fee schedule?
Each patient contract has their own fee schedule. Login and download the Health Plan List/Fee Schedule and look at the fee schedule portion under each contract header.
What patient contracts are you affiliated with?
For a contract list, please download a Health Plan List/Fee Schedule or contact Provider Relations at 877-315-3338.
Why is there a fee for HNA Network membership?
HNA has an annual credentialing fee to cover the cost of administration. We do not take a percentage of the reimbursement rate, and if you are not accepted your fee will be returned to you.
Am I an HNA Provider???
Please email [email protected] with the providers name and federal tax ID number.
Why should I become a provider for HNA?
HNA negotiates patient contracts on behalf of our network providers. We have the clout of over 17,000 providers to help facilitate a higher reimbursement rate for our doctors (70-85% of billed chargers). Joining HNA is another way to drive higher paying PPO and discount product patients into your practice. HNA gives you access to 6,800 payers by credentialing once with HNA! We do your insurance credentialing for you.
How do I become an HNA preferred provider?
To become an HNA preferred provider download the enrollment form, or complete one on-line and submit to HNA via fax or mail.
Where do I send claims to?
All claims must be forwarded directly to the payer and address indicated on the patient ID card. Sending claims to HNA will delay the reimbursement process.
Why is web registration required?
HNA uses it's website as a vehicle to communicate important credentialing, patient contract information, and much more.
How do I identify HNA patients?
Patients sent to you from HNA contracts are not identified as “HNA” on the patient ID card. Unless otherwise noted, the patient ID card will identify the insurance carrier or PPO to which HNA has contracted and listed you as a preferred provider. Please refer to the Health Plan List for the names of payers you have access to as a result of HNA’s contracting efforts.
Health on the Net Statement
Services, tools and content are provided “as is”, without warranty, either expressed or implied, and HNA and its suppliers disclaim any and all warranties, including, but not limited to: (1) any warranties concerning access to service, the availability, accuracy, usefulness of content, products or services and (2) any warranties of title, warranty of non-infringement, warranties of merchantability for a particular purpose. HNA does not warrant that the service is free from bugs, viruses, errors, or other program limitations nor does HNA warrant access to the internet or any other service or content through this service.
Registration requires an email address to fulfill communication with members. We will never sell your email to an outside party. We use your email address to send you pertinent information regarding your membership with Healthcare Networks of America and updates from the Member Resource Library.